The EdgeTier Blog

On this page, we share news from EdgeTier products, our thoughts on customer service best practices, and we try to distil the world of customer service automation and AI to easily digestible and useful posts for our customers and readers.

Agent Assist Customer Service Awards Releases AI

Blog, AI, Automation, Customer Experience, export-posts

EdgeTier now integrates with Zendesk Eventbridge

We’re happy to announce that EdgeTier has built an integration to work with the data streaming platform Amazon Eventbridge with […]

AI-Powered Interaction Summaries are now available in EdgeTier

Here at EdgeTier, we've just reached a milestone on the EdgeTier system. We are introducing our first Generative AI feature […]

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