Conversational Intelligence
Chat & Email Handling
An overview of our popular conversational intelligence suite
React fast to unknown customer issues with proactive anomaly detection
Understand customer attitudes with AI tagging and reporting
Improve agent performance with AI-powered QA & coaching
Reduce agent handling time with AI-assisted chat and email handling
Driving a cultural shift at Abercrombie & Fitch Co.
At EdgeTier, we’re building a world where getting your problem solved is as easy as messaging your friends.
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Author: Tiffany Ragsdale
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