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Customer Sentiment Analysis for contact centres
Author: Shane Lynn
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  React fast to unknown customer issues with proactive anomaly detection
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- Gaming
  Reduce agent handling time with AI-assisted chat and email handling
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EdgeTier Conversation Intelligence Library

Learn more about EdgeTier products, customer service best practices, and discovery how customer service automation and AI can give your contact centre the competitive edge.

- Articles & News
Customer Sentiment Analysis for contact centres
Sentiment analysis allows the discovery of satisfaction or frustration amongst your customer messages and survey responses. In this post, we
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- Articles & News
Analyse Customer Sentiment on Zendesk Ticket Comments
Customer sentiment analysis involves discovering customer attitudes towards products and brands. We are going to perform sentiment analysis on comments
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