What’s New at EdgeTier: Anomaly detection summaries & agent QA wrapped for 2024
Discover how EdgeTier’s latest AI-powered updates can optimise your contact centre, including anomaly detection summaries, agent QA, and custom charts.
At EdgeTier, we’re thrilled to announce that we have achieved ISO 27001 certification, awarded by the British Assessment Bureau. This milestone is a significant step in our ongoing commitment to data security and operational excellence. We believe in transparency, and we want to take this opportunity to explain what this certification means for you, our…
At EdgeTier, we’re thrilled to announce that we have achieved ISO 27001 certification, awarded by the British Assessment Bureau. This milestone is a significant step in our ongoing commitment to data security and operational excellence. We believe in transparency, and we want to take this opportunity to explain what this certification means for you, our valued customers.
ISO 27001 is an internationally recognized standard for Information Security Management Systems (ISMS). It outlines a robust framework for managing and protecting sensitive information, ensuring that companies handle data with the utmost care and integrity. Achieving this certification means that EdgeTier has implemented rigorous security controls and protocols, adhering to best practices for information security.
In today’s digital age, data security is more important than ever. Cyber threats are constantly evolving, and it’s crucial to partner with companies that prioritise the protection of your information. Here’s how our ISO 27001 certification benefits you:
Securing ISO 27001 certification is no small feat. It required a comprehensive evaluation of our information security practices and a deep dive into every aspect of our operations. Here’s a glimpse into our journey:
Achieving ISO 27001 certification is a great moment for EdgeTier, but it’s just the beginning. We are committed to maintaining these high standards and continuously improving our security practices.
We look forward to continuing to serve our customers with the confidence and assurance that your data is in safe hands. If you have any questions about our ISO 27001 certification or our information security practices, please don’t hesitate to reach out to a member of our team.
Discover how EdgeTier’s latest AI-powered updates can optimise your contact centre, including anomaly detection summaries, agent QA, and custom charts.
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